Bringing a new hire onboard is an exciting time for any organization, but it can also come with some stress. Knowing how to onboard an employee effectively is a must, and this guide to onboarding planning ensures a more effective and efficient process.
What is Onboarding?
Onboarding refers to the process of bringing a new staff member into a role within an organization. It often includes a variety of steps that begin when an individual accepts a job offer with your business. Part of the onboarding process includes collecting vital information, often through the completion of required forms and documents. But that’s not all onboarding involves, and failing to see the big picture can increase your company’s risk of high turnover and poor retention rates.
What is Onboarding Planning?
Onboarding planning involves creating a detailed plan for how the process will look every time you bring on a new hire. While some of the steps in the process will remain the same across all departments and roles, others may need to change to accommodate different responsibilities and needs.
4 Steps to Develop an Onboarding Plan
Follow these steps to engage in onboarding planning in a way that will benefit your organization and workforce.
Know your employee onboarding goal
The first step is identifying at least one goal of the onboarding process. This often includes what a new hire should be able to accomplish by a set date. In order to achieve that goal, what needs to happen? Maybe the employee needs specific training or education, or perhaps they need to do certain tasks to become more familiar with them. With a goal in mind, it becomes easier to establish an onboarding process that includes the steps needed to achieve it.
Create your onboarding training team
Another vital aspect of onboarding planning is deciding who will take part in each step. Who is helping throughout the process? In most cases, the employee’s supervisor will take an active role in bringing them onboard and up to speed on their tasks and responsibilities. But you may also have others involved, such as those working in human resources and IT. Make sure you know who is part of the onboarding team and keep them informed as to their role.
Invest in the right tools
Invest in the tools needed to manage the onboarding process more effectively. A simple option is to create a checklist with all the tasks that need to happen before the employee begins working on their own. You could also use a timeline that emphasizes when each step will be completed and what the new hire can expect.
Technology tools are also vital in ensuring a consistent and highly efficient process. The days of filling out forms by hand are long gone, and it’s time for every organization to say goodbye to this manual and hand-cramping process. Choose an HR system that includes vital documentation with electronic completion capabilities. You can also look for onboarding tools available within your hiring platform, or an all-in-one solution that keeps all data in a single place.
Map your onboarding steps
Map out the steps of the onboarding process to ensure that everyone in the organization is on the same page. You can also provide a copy of the timeline or checklist to your new hire to keep them apprised of what to expect during their first few weeks or months on the job.
Understanding the Stages of Onboarding
We cover the stages of onboarding in detail on our blog, but here’s a brief overview of what each time period should include:
During the hiring process: Collect personal and contact information from the new hire to make follow-up communication easier.
During the offer stage: When making an offer, stay in contact with the individual and answer any questions they may have.
1-2 weeks before new hire’s first day: Before they come onboard, send a welcome message and any new hire paperwork they can complete prior to starting.
Day before first day: Provide details around their first-day schedule, work location, and expectations so they know where to go and what to bring.
On the first day: On day one, make sure to greet the new hire and show them around (if in person), as well as provide all necessary tech tools to do their job.
During employee’s first week: Throughout the first week, a new hire should have someone they can count on to answer their questions and provide assistance. This may be their supervisor or a co-worker.
During first three months: Over the first 90 days, assign the employee small tasks to build their confidence and skills, set aside time for regular check-ins, and request feedback on the process.
Onboarding FAQ
If you have questions about onboarding planning and the process of bringing on new hires, we may have an answer for you below.
How long should the onboarding process take?
The timeline for onboarding often depends on the role and experience level of the new hire. But for most positions, it should last for at least a few weeks. You can also review our blog post that covers this question in more detail.
An onboarding checklist is a document used to track the process and ensure that no steps are overlooked. You can review templates and examples to build your own that aligns with the needs of your employees.
With ApplicantStack, onboarding planning doesn’t have to take a lot of time or effort. With onboarding tools built right into the platform, clients can easily find and bring on top talent. Learn more or try it for free today!
The recruiting process is much more in-depth than it appears on the surface. Recruiters and HR professionals are often measuring key performance indicators (KPIs) behind the scenes to optimize processes, increase candidate engagement and boost the quality of their potential hires.
Further, tracking metrics, such as time-to-fill, helps recruiters communicate the value of what they do and the effectiveness of an employer’s investment in recruiting activities, improving the hiring processes over time.
As one of the more popular recruiting KPIs to measure, time to fill sounds and feels similar to other important metrics. Here, we’re defining what time to fill means, how to calculate it, how it’s different from time-to-hire and more.
What Is Time-to-Fill and How Do You Measure It?
In simple terms, time-to-fill is a recruitment KPI that measures the average amount of calendar days it takes your organization to fill an open role with a new candidate. The measurement generally starts when you get job requisition approval and/or actually post the listing, and ends when a new hire accepts your job offer.
Some organizations may choose a slightly different starting point based on their unique circumstances, but measuring from the date when the role is first advertised is the most standard, and a bit easier to manage.
What Impacts Time-to-Fill?
There are quite a few factors that can affect time-to-fill, most of which are outside of an organization’s control or are simply a product of the role itself. Components that can alter time-to-fill include:
The role itself, i.e., its complexity or what’s being asked of candidates
The job market
The quality of candidates that apply
Your organization’s hiring process
As an example, if the open role requires highly specialized skills, it can take longer to find a suitable candidate. Similarly, if your interview process includes multiple rounds of interviews or requires candidates to submit a video, the time to fill will be longer.
For reasons like these, it often makes sense for employers to measure time-to-fill by department or role. Doing so can help clean up the numbers and leave you with an even more accurate snapshot of time-to-fill metrics throughout the organization.
How To Calculate Time-to-Fill
Calculating time-to-fill is fairly straightforward. To determine it, sum the number of calendar days for each position you filled during a specific timeframe (i.e., a year or a quarter) and divide that sum by the number of hires during that time.
For example, if you hired three new employees in a year, spending 10, 15 and 20 calendar days respectively to move from requisition to offer acceptance respectively, here’s what the formula would look like:
10 + 15 + 20 / 3 = 15
In this case, your average time to fill is 15 days.
Time-to-Fill vs. Time-to-Hire
A similar-sounding recruitment metric, time-to-hire is often confused with time-to-fill and vice versa. However, the two KPIs are distinct and serve separate purposes.
Here’s a brief comparison:
Time-to-fill measures the average number of calendar days between an organization deciding to open a new job position or posting the listing, and having a candidate accept the job offer.
Time-to-hire highlights the amount of time between when you receive an application for a role (i.e. when a candidate enters the funnel) and when a job offer is accepted.
Same endpoint, different starting point.
Why Is Time-to-Fill Important?
Beyond the more tangible benefits that will be outlined below, there are a few additional reasons why measuring time-to-fill is important for your organization:
It provides a quick reference point: If you find that your time-to-fill is significantly higher than industry benchmarks, which in 2023 is an average of 44 days, it’s a pretty clear sign that making a change may be a good, strategic play.
It helps you evaluate the effectiveness of your recruitment strategy: Striking a balance between too short and too long a time-to-fill is essential. Measuring your recruiting KPIs can give you insight into what’s working well and what needs to change to optimize the candidate experience.
It can help gauge changes in the labor market: The economy is in constant flux, which means the labor market is, too, influencing recruiting and hiring trends. If you historically have had a low time-to-fill and you notice it trending upwards, you can better prepare for changes and take proactive steps to optimize your hiring process.
But what about more tangible benefits?
The Benefits of Measuring Time-to-Fill
Recruitment metrics, in general, help recruiters optimize their organization’s hiring process by highlighting areas for improvement, identifying practices that are working well and more.
Time-to-fill specifically, however, offers a few unique advantages for employers.
Streamlined Hiring
Tracking time-to-fill helps organizations identify bottlenecks and inefficiencies in their recruitment process. By pinpointing where delays occur, companies can take corrective actions to streamline hiring procedures.
Common recruiting bottlenecks include:
Indecisive or overly critical hiring managers
Too many unqualified applicants
Manual candidate screening
If you notice that your time-to-fill is stretching out longer than you’d hoped, you can dig into your processes and make amends where necessary to bring the number down.
Cost Savings
Lengthy recruiting often results in higher costs. Advertising a job post on third-party boards and websites is not free. In fact, some job boards can cost as much as $500 per month to advertise a listing. Optimizing your time-to-fill means less money spent on advertising.
In the same vein, if your company holds in-person interviews for an open position, you may have to reimburse interviewees for travel expenses, including transportation, food and lodging. The sooner you can find a suitable candidate, the less money you’ll need to spend.
Gain an Edge Over the Competition
Having a long time-to-fill not only puts strain on your organization but impacts the candidates involved in the process. The longer it takes to make a hiring decision, the more likely candidates are to walk away from the opportunity. In fact, 62% of professionals start to lose interest in a job if they don’t hear back within two weeks (10 business days).
A faster hiring process produces better chances of maintaining interest from top talent and securing those candidates before your competitors.
Enhanced Decision-Making
Collecting time-to-fill data using an applicant tracking system enables organizations to analyze historical trends and make data-driven decisions about resource allocation, staffing levels and recruitment strategies.
Reduce Your Time-to-Fill With ApplicantStack
Applicant-tracking software like ApplicantStack automates integral portions of your talent acquisition process to help reduce time-to-fill, find the right candidates more quickly and even aid with employee onboarding for a more seamless experience.
Our software operates on a recruit, screen, select workflow with intuitive tools for:
Creating and publishing job postings online
Functional recruiting where you may be most likely to find the right candidate, like social media
Creating questionnaires and scoring applicants
And much more
The platforms help talent acquisition teams streamline and automate essential recruiting checkpoints, such as pre-screening, pre-employment assessments and candidate nurturing to boost engagement and reduce your time-to-hire.
Start a free trial today and discover how ApplicantStack can help you make better hiring decisions, quicker.
The workforce is the heart of any organization. Members of the team determine how efficiently things get done, as well as the level of service customers receive when interacting with the company. Hiring the right people to fill open positions is vital in building and maintaining strong teams. But without an effective recruiting program in place, your company may be scrambling to hire.
This article outlines the benefits of strong recruiting programs and why it’s worth investing in one, regardless of company size.
What is Recruiting?
Recruiting refers to the process of seeking, attracting, and bringing on talented individuals to fill open positions with a company. The process is a vital aspect of HR management, playing a pivotal role in the development of a capable and talented workforce.
When a company is recruiting to fill an open position, those involved in the hiring process typically complete multiple steps:
Analyzing the position, including its responsibilities, required skills, and qualifications, and writing a thorough job description.
Sourcing candidates through various outlets, including social media platforms, referrals, job boards, and recruiting agencies.
Screening applicants by reviewing applications and resumes, identifying those that meet the initial criteria.
Interviewing top candidates, which may occur in person or virtually.
Assessing and testing candidates to confirm their abilities or verify aspects of their personalities.
Offering the job to the top candidate and undergoing the negotiation process (if applicable).
Investing in your organization’s recruiting efforts can make a big difference in more than just the hiring process. The following 11 benefits come from good recruiting programs.
Access to top talent
When your organization recruits more effectively, this provides access to top talent. A well-defined strategy can target ideal candidates and channels for sourcing applicants, ensuring that recruiters focus on attracting the best people.
Good recruiting efforts also demonstrate the values and culture of the organization, along with opportunities for growth and advancement. As a result, people are more interested in working for the company and seek out open jobs.
Improved employee performance
Employees who feel supported in their roles tend to perform better. And when you fill open positions with talented and engaged individuals, teams tend to function more cohesively. By contrast, high turnover rates and poor hiring efforts can cause good employees to feel like they’re bearing the brunt of the workload. They may start to feel burned out and resentful, which causes a decline in overall performance and workplace morale.
Enhanced company culture
Your company culture is highly influenced by the people who work there. Hiring for cultural fit alongside core skills and competencies can help you continue to build and nurture the atmosphere you want in the workplace.
Higher retention rates
Employee retention is a highly discussed topic in today’s job market. When the Great Resignation occurred, employers were left scrambling to fill positions and meet customer needs. But strong recruiting practices can boost retention rates, which eases the strain on recruiters and managers.
Reduced time-to-hire
The average time spent on filling a position is 36 days. When your company has multiple roles to fill, the time can really add up. Freeing up time to spend on other tasks is certainly appealing, particularly among those who wear multiple hats. Plus, getting new employees up and running can ease the strain on their team members and increase productivity.
Cost savings
Every company, regardless of size, can benefit from saving money. And since it costs nearly $5,000 to bring on a new hire, making sure every new employee is the right fit is certainly appealing from a financial standpoint, not to mention the other benefits of keeping happy employees around.
Increased innovation and creativity
Employees who feel secure and supported in their roles tend to have higher engagement and productivity rates than those who are unhappy. When your recruiters find the right hires to fill positions, those individuals may feel happier when they come onboard. As a result, they’re more likely to come up with creative and innovative ideas, which can have a great benefit on your organization.
Positive employer branding
Employer branding refers to the image and reputation of an organization among its existing employees and potential candidates for roles. Beginning with the experience of each candidate, your company can generate a positive brand image. Ensure the application process is simple (and mobile-friendly) with regular check-ins and communication along the way. Texting is one of the best ways to stay in touch, as today’s applicants are much more likely to open and respond to texts than other forms of communication.
Positive employer branding can also aid in attracting top talent and building a stronger culture. When your team members are happy, they may serve as brand advocates, continuing to generate positive buzz around the business.
Long-term growth and sustainability
Effective recruiting can make a significant difference in the long-term sustainability and growth of an organization. When hiring managers identify people with the right expertise and skills needed in specific roles, they can help support growth initiatives. An agile workforce that is open to change can also adapt to changing market needs and competitive pressure.
Better customer experience
Employees who interact with customers should represent the company in a positive and supportive manner. When your organization invests in hiring talented individuals who are good cultural fits, it’s more likely that customers will have a positive experience during these interactions. Additionally, lower employee turnover rates often translate to better service, as more experienced and loyal employees have additional knowledge to share.
Competitive advantage
Gain a competitive advantage when you invest in your recruiting efforts. The benefits above outline how your company can enjoy greater success, increased growth, and a positive image. These and other advantages of strong recruiting make your company more appealing to jobseekers.
Enhance Your Recruiting (And Get These Benefits) with Quality Recruitment Software
When you need to hire top talent, you need the best tools at your disposal. And while some recruiting platforms are built for big business, ApplicantStack is ideal for the small-to-midsized organization. It’s designed with the needs of smaller companies in mind, with a price point that fits into just about any business budget. Plus, it doesn’t skimp on features – post to hundreds of a job boards with a click, take advantage of templates, and ensure a consistent onboarding process for every new hire.
Get started now with a free trial and take your recruiting program to the next level.
In a competitive job market, standing out as an employer can make a big difference in recruiting efforts and employee retention rates. Developing an employer value proposition can help your organization present what it offers to new hires and existing members of the workforce. Explore the importance of an EVP and the benefits of developing one within your company.
What is an EVP?
An employer (or employee) value proposition, or EVP, outlines the benefits, characteristics, and offerings of an employer that are available to its employees. Its key purpose is to highlight why a jobseeker would elect to work for that organization over any other company that may be hiring for a similar position.
An effective EVP communicates what sets the organization apart as a desirable place to work, as well as how its culture and vision statement align with the values and goals of individual employees. Your company’s EVP should go beyond the monetary compensation and health benefits available to eligible employees, highlighting the unique elements that contribute to job satisfaction and the overall experience of working for your company.
The Benefits of a Solid EVP
It’s worthwhile to invest in an EVP to reap the benefits that come in the recruiting process, as well as throughout the employee lifecycle.
Attracting and retaining talent
When seeking to fill open positions, your recruiting team may soon find that it’s a highly competitive market. Jobseekers have more options, giving them more opportunities to turn down roles in favor of working for companies that better align with their personal values and goals. When you present an EVP as part of the recruiting process, a potential applicant can see what their experience might be on a day-to-day basis if they accept a role with your organization.
A more engaged team
Employee engagement is more essential than ever, as engagement rates directly correlate with employee retention and productivity numbers. Engaged team members tend to be happier in their roles, which boosts workplace morale and helps support collaborative teams. You may also see a connection between the overall health and well-being of your workforce and their engagement rates. A strong EVP can contribute to engagement.
Lower recruiting and retention costs
Finding and bringing on employees can be an expensive endeavor. The average cost-per-hire varies, depending on the organization, location, role, and process, but you can expect to spend at least a few thousand dollars on the effort. However, when your company becomes a more desirable place to work, you won’t have to invest as much effort (or money) into finding and bringing on new hires. Employees may refer their friends and family to fill open positions, which reduces the cost significantly.
Better business performance and growth
Motivated and happy employees tend to contribute innovative ideas and higher production levels, which lead to increased business growth and performance. It’s worth investing in an employer value proposition that aligns with the aims of the organization and needs of employees to achieve growth and success.
Improved transparency
When potential new hires come on board knowing what to expect in their workplace, they tend to have a better impression and overall experience. Transparency in an EVP can also establish clear expectations and encourage open communication. Companies that honor the details included in their EVPs also come across as more authentic to jobseekers and employees.
EVP vs. USP: The Differences
When discussing employer value propositions, the comparison often comes up with unique selling propositions (USP). The two share some similarities, although they have differing purposes. A USP outlines what sets an organization and its products or services apart from its competitors. It focuses more on what the business offers to its clients, rather than what’s available to employees.
EVP vs. USP: Why You Need Both for Recruiting
Understanding what a company offers to customers is an important aspect of choosing to work there. Therefore, an organization should invest time in developing both its EVP and USP to appeal to potential jobseekers who want to work for companies that align with their goals and values.
The Elements of an EVP
Some of the key components to include in an EVP include:
Work environment and organizational culture: Highlighting the work atmosphere, including any unique factors like remote/hybrid schedules or other flexibility, collaboration opportunities, and diversity and inclusion efforts.
Mission and purpose: Describing the purpose and mission of an organization and outlining any impact it has had on its clients, a specific group of people, or society as a whole.
Growth and development opportunities: Outlining the opportunities available for growth and development to appeal to the large number of employees who desire to advance in their careers and develop their professional skills.
Rewards and recognition: Demonstrating the ways in which the organization recognizes members of its workforce and rewards individual achievements and contributions.
Benefits: Discussing the comprehensive benefits package available to eligible employees, such as retirement savings opportunities, health and wellness programs, paid time off, health insurance coverage, and any other perks.
Compensation: Describing the financial compensation, including any pay structure, bonus opportunities, etc., available to employees.
Work–life balance: Emphasizing ways in which the organization values a good work-life balance, such as any initiatives or policies that encourage employees to take time off, seek mental and emotional support, and spend time with their loved ones.
Location: Outlining the physical work location, whether in-person at an office or other space, remote (from home), or another setup (hybrid schedule).
Respect: Discussing the importance of respect in the workplace and ways in which the policies support a considerate, inclusive, and supportive atmosphere.
How to Develop (And Improve) Your EVP
If you don’t have an EVP created, now is the time to establish one. And if your organization does have one in place, check out these steps to make it even more appealing to employees and potential new hires.
Identify what is most important to provide employees
Start by getting to know your target audience, which includes the ideal candidates for open positions. Consider the skills of those who fit into that group and what they’re looking for when seeking employment. You can glean valuable information from your current team members, as well as those searching for similar positions on job boards.
Decide how you will be different
The next step in developing or improving an EVP is defining how your organization will differ from others in a similar industry or space. You might identify the unique mission or organizational cultural elements, benefits available to employees, the emphasis on a good work-life balance, or any other factors that set you apart.
Align with your company mission and values
The EVP should clearly align with the mission and values established for the business. It should reflect the identity of the business in a way that complements its aims while serving as an authentic representation of what it seeks to do.
Be authentic (and mean it)
Authenticity is vital in an EVP that resonates with employees and potential new hires. Make sure everything included in your company proposition is accurately reflected in the behaviors and actions of business leaders and team members. Be honest and transparent about what employees can expect when working for your company.
Ensure your EVP includes everyone
Inclusion is a critical aspect of a positive and supportive workplace. Make sure everyone has a place within your organization. Individuals should feel important and valued, and their contributions should be recognized.
Account for different stages of the employee lifecycle
An employer value proposition may feel like it’s mainly for new hires, but it should account for all the stages of the employee lifecycle. Consider how you can include language that appeals to those who have worked for the business for years, as well as those who are preparing to exit the workforce and move into retirement.
How to Use Your EVP to Enhance Your Employer Brand
Using your EVP can strengthen your employer brand and reputation. It helps to differentiate your organization, showcasing what’s unique about what it offers to employees. When jobseekers want to work for companies that align with their career aspirations and personal values, a well-crafted EVP can help your business stand out.
It’s also easier to attract high-quality candidates who want to be part of the team. These individuals tend to perform better and stick around longer, which contributes to overall brand success and growth. You may even find that employees who are loyal to the organization and happy in their roles can become brand advocates. Ambassadors can boost brand reputation and strengthen the appeal among potential customers or people looking to work in your industry.
Employee Value Proposition Examples
An employer value proposition should reflect the brand’s values and purpose, as well as what an employee can expect when becoming part of the team.
Nike
“Just do it. At Nike, we inspire and enable athletes of all levels to reach their full potential. Join a company that values innovation, creativity, and pushing the boundaries of what’s possible.”
Patagonia
“Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis. At Patagonia, you’ll be part of a purpose-driven company that’s committed to sustainability and making a positive impact on the planet.”
Strava
“You will engage in interesting and challenging work that will improve the lives of our athletes. And in the same way that Strava is deeply committed to unlocking the potential of our athletes, we are dedicated to providing a world-class workplace where our employees can grow and thrive.”
Investing in your employer value proposition is a worthwhile endeavor that can make a significant difference in your recruiting efforts and employee retention rates. Explore other tools that can simplify your hiring processes, such as software to aid in creating and sharing job postings, managing candidates, and bringing new hires onboard in a positive way.
When you’re looking to fill a role, you may need to think outside the box in today’s uncertain labor market. Many jobseekers are looking for flexibility and independence, which is why remote and gig work have become more popular. However, it’s not as easy to find and hire workers who fit into these categories, especially if your company is used to putting a “now hiring” sign in the window.
This guide outlines how to update your hiring practices to source and hire people who may not fit the traditional mold of a full-time, in-person employee.
What are Remote Workers?
A remote worker is an employee who performs the duties of their job from a location that’s outside of the traditional office environment. Many remote workers choose to do their tasks from home, although some opt for co-working spaces or public locations with internet connections.
As technology has continued to advance, coupled with the pandemic response, remote work has skyrocketed across many industries. It’s estimated that 27 percent of American workers are able to work remotely at least some of the time. Offering remote work can be appealing to jobseekers who want a better work-life balance and improved flexibility.
What are Gig Workers?
Gig workers perform specific duties for a particular project on a short-term basis. They are not bound to any type of long-term employment contract, but rather take on tasks as they desire. A gig worker is part of the gig economy, which is characterized by an on-demand and highly flexible pool of laborers. Examples of well-known gig work include food delivery and transportation (such as rideshare drivers).
Many gig workers seek the independence and flexibility of this type of professional venture. Those who choose gig work may also enjoy variety, as they can tackle different projects for various clients to keep their work life more interesting.
Find and Hire Talent for Your Organization
Hiring remote and gig workers is different than hiring in-person employees, as you may not physically interact with them on a regular basis. But with the right process, you can find and bring on top talent to fill the needs of your organization.
Use the Latest Tools
No company can afford to waste time and effort on manual hiring processes anymore. Be sure you’re using all the tools available at your disposal, including a hiring and onboarding platform that simplifies the process of finding and bringing on new hires. With the latest technology, you can cast a wider net and find top talent, whether you want to hire a gig worker or bring on a new remote full-time employee.
Remote onboarding is easy with ApplicantStack, a fully integrated platform that allows new hires to review and sign onboarding documents and update their personal information. Your hiring teams will love it too, thanks to features like simple onboarding checklists, reminders, and reports that provide insights into the success of your process.
Craft Detailed Descriptions
A detailed job description is vital, whether you’re hiring a gig worker, a remote employee, or an in-person team member. Strong descriptions attract the right candidates with the experience and skills needed in the role. You can also establish expectations from the start while ensuring legal compliance with applicable labor and discrimination laws. Ensure your job listings are highly detailed, free from potentially discriminatory language, and clear.
Make Sure Your Listings are on All Boards
Gig workers tend to use different job boards and hiring sites than those seeking full-time work. Therefore, it’s essential to make sure your job ads are visible across multiple platforms to get the widest possible reach.
If you’re hiring for a remote position, look for job boards in major cities that locals may use to find work. Be sure to note the flexibility of the location for the role you’re trying to fill.
Stay in Communication throughout the Process
Whether you’re hiring remote or gig workers, it can be difficult to stay in contact. But maintaining an open line of communication speaks volumes about your organization and the overall employee experience. Make sure you’re finding ways to stay in touch with those who have applied for open positions.
Since gig workers are always on the go, it’s important to reach them where they are – on their mobile devices. Texting is an effective communication method that’s built into the ApplicantStack platform. Hiring managers can send quick texts to let their top candidates know where they are in the process and what to expect.
By following these steps, you can improve your efforts when hiring remote and gig workers to fill various roles with your organization. ApplicantStack makes it easier to find and bring on top talent with powerful features and customization options. Plus, it’s built (and priced) for small businesses. Take a closer look now!
Bringing a new employee onboard is an exciting time for an organization, whether to fill a newly created position or to replace someone who has moved on. But it also comes with some important steps to ensure a positive experience for the new hire. Explore our detailed guide to onboarding that outlines the what, why, and how behind this crucial process.
What is Employee Onboarding?
Let’s start with the what: employee onboarding refers to the process of familiarizing a new hire with the company culture, policies and other details. The purpose behind onboarding is to help an employee feel more comfortable with their role within the company and encourage them to become an effective member of their team.
Boarding a plane can provide a framework for the process. Upon arrival, you typically receive a greeting from a flight attendant or even the pilot, who welcomes you aboard and provides a positive first experience. The flight attendant can direct you to your seat and answer any questions you might have about the upcoming flight.
A new hire should have a similar experience, with someone greeting them upon arrival and serving as their point of contact for questions and concerns. Starting a new job is overwhelming, but proper support goes a long way in alleviating feelings of stress.
Your organization’s onboarding process should seek to achieve the following aims:
Provide guidance about the new hire’s role and responsibilities
Allow the new employee to get comfortable in their work setting, whether in-person or remote
Create opportunities to get to know teammates and each person’s role within the team
Offer insights into the company protocols and policies
Why is Employee Onboarding Vital for Your Business?
The main purpose of onboarding is to create familiarity in new roles while helping newly hired individuals to feel supported, valued and welcomed. Investing in your onboarding process brings many benefits, including reducing the time to productivity, or the amount of time it takes for someone to become familiar enough with their duties to perform them efficiently.
A positive first experience also sets the tone with your company, which can play a role in employee retention and loyalty rates. Employee engagement is another factor impacted by onboarding practices. Failing to onboard someone properly can cause them to feel confused or uncertain about how to perform in their role, resulting in a decline in engagement and productivity.
When your company delivers a smooth and consistent onboarding experience, each new hire gets helpful information they need to do their job. By contrast, a poor experience can encourage an individual to look elsewhere for employment or struggle to become an effective contributor to the company’s goals.
The Benefits of a Great Onboarding Process
As mentioned, a great onboarding process brings many benefits. Review some of the most common ones below.
Increase employee satisfaction and retention
Here’s a statistic that might surprise you: Great onboarding can boost employee retention by 82 percent. According to research performed by the Brandon Hall Group, companies with strong onboarding processes have significantly higher retention and productivity rates. Since turnover is expensive and time-consuming, it’s worth figuring out how to keep your team members.
Employees who are happy in their roles tend to stick around, so this simple process can lead to an increase in both employee satisfaction and retention.
Enhance and instill your organizational culture
The culture of your business influences the atmosphere in the workplace and how team members interact with one another. But if you don’t take the time to educate on the culture when bringing on new hires, they won’t know what to expect. Make sure to include discussions around the organizational culture in your onboarding process. By doing so, you can make sure new employees understand what’s expected and how to collaborate with their teams.
Improve training time and productivity
A strong onboarding process should include plenty of opportunities for training to help each new hire understand their role. According to Glassdoor, newly hired employees need close to 12 months to achieve their full productivity levels. But improving onboarding can decrease the time from hire to full productivity by up to 70 percent.
It makes sense to get your new team members up to speed faster, and doing so can help your bottom line.
Gather feedback for improved processes
The best source of feedback for the success of your onboarding process is the people who are going through it. But without a consistent process in place, you won’t be able to glean much from your new hires. When every employee goes through the same onboarding practices, you can ask what worked and what didn’t, using the information to improve the way you bring on new hires.
The Consequences of Poor Employee Onboarding
Failing to onboard new hires in a consistent and positive way comes with real consequences for your organization. Explore some of the most common drawbacks associated with poor onboarding practices.
Higher employee turnover
High employee turnover is a serious problem that impacts businesses of all sizes and across all industries. Poor retention is expensive and time-consuming, and it can cause employee morale to decline across all teams. When certain employees are constantly left picking up the pieces of high turnover rates, they may look for employment elsewhere. It’s not worth the risk – invest in onboarding and watch retention rates go up.
Confusion and lack of collaboration
When starting a new job, it’s easy for an individual to feel overwhelmed and confused. The goal of onboarding is to mitigate those feelings as much as possible, providing a firm grasp on the person’s role within their department and the company overall. By improving your onboarding process, you can reduce confusion while providing opportunities for collaboration from the start.
Costly mistakes and potential legal issues
Another purpose of onboarding is to demonstrate and outline the company’s commitment to a respectful and positive culture. But failing to do so can cause a drop in the overall culture, potentially leading to employees who don’t understand what’s appropriate. This can create legal issues for your organization, particularly in situations where discrimination or harassment are permitted to go unchecked.
Depending on the industry you operate in, a poor onboarding process can also lead to costly mistakes that impact the company’s standing. For example, financial organizations are subject to strict legal requirements. But if an employee doesn’t understand those requirements and how they pertain to their role, they could make errors that cost your company a lot of money in penalties and fees.
Longer training and lower productivity
A longer and less consistent training process comes with a cost. New employees will take longer to reach peak productivity, which has a direct negative impact on your company’s bottom line.
What Should Your Employee Onboarding Process Look Like?
We have a full onboarding guide with steps and a checklist on our blog, but here’s a look at what a great process should include.
Employee Onboarding Begins Before the Hire
Your process should begin before you bring on the new hire. Identify what steps you want to take when onboarding and create a detailed list for your hiring managers and supervisors to follow.
Pay and benefits
Make sure to assess the pay scale for each position you’re filling and offer transparency about how an employee can move up. You should also consider which benefits a new hire will be eligible for and when they can sign up, covering this information when they come onboard.
Consider interviewing and hiring practices
Before you hire a new employee, you should conduct interviews to determine which applicant is the best fit for the role. Decide whether you’ll host interviews in person or virtually. If the position is remote, a virtual interview probably makes more sense (and saves a lot of money).
Another aspect to think about is how you’ll make the chosen candidate an offer of employment. Do you have an offer letter template that’s ready to go? What about an acceptance letter or form?
Preparing for a New Employee’s First Day
After you have an accepted offer in hand, it’s time to start planning for the new hire’s first day at work. Create a detailed schedule for at least the first week. You can build in short periods of downtime during which the employee can review what was covered in the previous training sessions. Make sure they are meeting with someone throughout most of each day, so they know who to go to for each session.
Figure out what supplies and equipment the new hire needs to do their job and prepare each item. If they need access to shared drives or logins established, take care of these steps before they start. Scrambling to get someone access to a drive or file can make your onboarding process more stressful and impact the person’s feeling about the company overall.
New Hire Orientation
Make sure you orient your new employee to their team and other employees with whom they’ll interact. Complete all necessary documents, ideally online before they start, and go through the policies and procedures outlined in the employee handbook. Take some time to provide equipment training and show your employee how to get into their accounts.
Things to consider:
It’s valuable to put yourself in the new hire’s shoes and consider how they might feel during the first few days of a new job. It’s always overwhelming to begin in a new role, but proper onboarding can lessen those feelings and provide a more positive experience overall.
Assign a buddy to each employee, preferably someone on their team. This person can be the go-to for questions that come up and serve as a source of support during the first few weeks or months.
Ongoing Onboarding
While your formal onboarding process may only last for a few weeks, a new hire should have regular check-ins to make sure they feel confident in their role throughout the first year. Offer ongoing training opportunities and check in on how collaboration is going with their team. Ask for feedback so you can improve the onboarding process for future new hires.
How the Right Software Can Improve Your Onboarding Process
Managing all aspects of the onboarding process manually is a waste of time and resources, especially in today’s digital age. It’s worthwhile to invest in software that makes it easier to find and bring on new hires.
What is Employee Onboarding Software?
Employee onboarding software is designed to improve efficiencies throughout the process of bringing on a new employee. It often has tools that allow applicants to complete their employment paperwork online, as well as a centralized source for finding resources and information.
The Benefits of Employee Onboarding Software
ApplicantStack is a powerful applicant-tracking system that includes robust onboarding tools. These include:
Automated checklists: Assign tasks to users and new hires to create checklists and track progress
Electronic documentation: Allow for the completion of Form I-9, I-4, and other crucial documents electronically
Document storage: Keep all your company’s critical documents, including employee handbooks and signed forms, in a centralized location
Templates: Use existing templates or create your own to keep everyone on the same page
Reporting: Standard and custom reports make it easy to keep tabs on the onboarding metrics
Hire import: Applicant data flows throughout the system, eliminating the need for duplicate data entry on those you choose to hire
Reminders: Automatic reminders keep managers and new hires in sync, reducing the risk of tasks falling through the cracks
When you’re ready to amp up your onboarding process, try ApplicantStack to make sure it goes as smoothly and consistently as possible. You can try it for free, with no strings attached.
