We are pleased to announce the launch of a new Zendesk Support Portal for our ApplicantStack™ product, which centralizes all support resources for ApplicantStack. The new support portal is located at:
Here’s what you can find on the new Support Portal:
- Knowledge Base Articles / Guides: These are guides to using the ApplicantStack product, organized by section. We also have a Quick Start Guide for brand new users (and maybe some of you veterans too!) and advanced How-To articles showing how to use some of the more advanced functionality. We also provide an extensive video guides.
- Get Help: Here you can post your questions to our support team by opening up a support ticket. We will respond to you during support hours Monday – Friday 9:00 am – 6:00 pm EST.
- Search: Have a question and don’t want to browse through articles or wait for a response? Use the Search to search the entire site (Knowledge Base Articles and Discussions) for an answer to your question.
- New Features & Updates: Here is where you can see what we have been working on.
We would love to hear what you think of the new Support portal so feel free to submit a ticket here.