A Franchise Expert’s Guide to Hiring Franchise Employees

A Franchise Expert’s Guide to Hiring Franchise Employees

Let’s talk about hiring franchise employees. Establishing a profitable franchise doesn’t happen by chance. You have to carefully follow the proven business model. Recruiting is an essential component.

Here are three critical tips for hiring franchise employees.

1. Learn Recruitment Best Practices

Forget gut instincts. You can’t wing it when it comes to hiring. Learn from experts. Avoid recruiting mistakes that could threaten the survival of your business.

Your franchisor probably has resources to help you. Read the hiring information carefully. If they don’t have hiring resources, consult other franchise owners. Take advantage of the collective wisdom of fellow franchisees who have built successful franchise businesses.

A common reason franchises fail is because the franchisee doesn’t follow the formula. Recruiting best practices are part of the formula!

Pay special attention to your manager position. This is your most important employee. You can’t operate without an effective manager. Fill this position first with a seasoned manager. Your manager can then help you evaluate applicants for the other positions.

All of your employees should have experience with your type of business. If you can find people who have worked at your specific franchise, you will save time on training.

Offer a wage a bit higher than your competition if necessary. One experienced, competent employee can often do the work of two entry-level employees.

For guidance on every aspect of hiring, consult our How To Hire Your Next Employee series. It includes articles and graphics to help any franchise owner find the employees who will ensure success.

2. Educate Yourself on EEOC Laws

In 2018, the Equal Employment Opportunity Commission received over 76,000 charges of employer discrimination. Many of these involved franchises. (Note that this doesn’t include any state or local cases.)

For example, here is a Kentucky Fried Chicken franchisee who was fined $30,000 for discrimination.

EEOC laws are periodically updated on both the federal and local level. Don’t assume the franchisor’s compliance guidelines are current.

In addition to understanding the laws yourself, make sure your manager and anyone else on your hiring team agree to follow them. Include them in your employee handbook and use e-signature for verification.

In the first section, we mentioned structured interviewing. Creating a compliant script will help you avoid illegal interview questions.

3. Use Advanced Recruiting Technology

An applicant tracking system (ATS) automates franchise hiring processes. It’s never been more important to leverage technology. You simply can’t compete for the top franchise talent in the current labor market.

If your franchisor offers an applicant tracking system—use it. If not, get your own. You’ve got to staff an entire business before you can start turning a profit. You need the best tech tools. They will allow you to move multiple applicants through the process simultaneously.

Onboarding software is also important for franchise employees. The first few weeks and months are critical for long-term success.

Turnkey Software for Effective Franchise Hiring

Let’s elaborate on Tip 3: Use Advanced Recruiting Technology.

You’ve invested a lot of money. You want to get up and running quickly. Turnkey business software saves time for franchise owners while providing all the tools you need.

Franchise Employee Applicant Tracking

ApplicantStack is the applicant tracking system of choice for franchises. It’s ideally suited to staff an entire franchise business as quickly as possible.

  • Food and Beverage
  • Home Service
  • Fitness Centers
  • Salons
  • Pet Stores
  • Real Estate
  • Automotive
  • Financial/Insurance
  • Healthcare

Let’s explore the ApplicantStack tools that streamline hiring franchise employees.

Where To Advertise Franchise Positions

Job applicants search for franchise jobs on Monster, Indeed, Craigslist and college job boards. Franchise owners also find job applicants on company social media sites and the careers page of their website. Depending on the type of franchise, there are also niche sites that target specific industries.

It’s tedious and time consuming to post one job position to each site manually. Posting all the positions for an entire franchise launch is exponentially more time consuming. As a new franchise owner, you have to staff your entire company while dealing with all the other stuff. Like learning how to run the business.

Without ApplicantStack, you have to remember your account passwords for each job board. After taking the time to post to each site manually, you start receiving applications and resumes from the various sites. Without applicant tracking software, it’s an organizational nightmare.

Job Description Templates

ApplicantStack works like a busy franchisee’s capable hiring assistant. Create job description templates for each position. ApplicantStack stores them for you so they are ready when you need them. If you have multiple locations, you can create a template for each one. Include the geographic keywords to attract online searchers. ApplicantStack’s job posting tools make franchise hiring a breeze.

Single Signon Job Posting

You will need to post to multiple job boards simultaneously to build your team. With ApplicantStack, you can post to several job boards using a single signon.  Remember, you are competing with the other businesses in your area. You need a large pool of applicants because you will filter many of them out. That leads us to our next section.

Pre-Screening Questionnaires

Let’s talk about the importance of filtering. ApplicantStack automates this process as well. Create custom screening questionnaires in ApplicantStack. Applicants complete the questionnaire online when they apply. This quickly isolates the candidates who have the necessary experience, skills, and availability.

This ensures that you won’t waste time reviewing an application for a candidate who can’t work the necessary shifts. Pinpoint necessary job skills or certifications. Don’t take time away from marketing your business to review an application for a high school student who is too young to serve alcohol, for example.

Franchise experts use automatic filtering because there is no better way to find qualified employees quickly. With manual filtering, you might have to postpone your grand opening because you haven’t staffed your business in time.

Franchise Job Applicants Prefer Texting

ApplicantStack allows you to communicate with job applicants by email or text messaging. With the increasing popularity of texting, franchise experts take advantage of this immediate, highly personalized channel of communication. It not only speeds up the hiring process, it demonstrates that your business is on the cutting edge of technology.

Franchise Workforce Management

Once you’ve hired your team, you need to manage them efficiently with advanced software. Employee time and attendance software handles shift clock in/out, franchise employee scheduling, and PTO tracking.

TimeWorksExpress is a turnkey employee timekeeping system from SwipeClock. It only takes a couple minutes to create an account. Enter your franchise team in a few minutes. They can start clocking in and out today using a smartphone, work computer, or tablet.

Franchise Employee Self-Service HR

TimeWorksExpress allows franchise employees to check their schedule, request time off, and monitor their PTO balances. One of the keys to franchise employee job satisfaction is hassle-free Human Resources.

Give Your Manager Advanced Tools

Franchise managers love TimeWorksExpress as well. They can approve time cards and time off requests from their smartphone whether or not they are at work.

Previously, we discussed how critical it is to have a competent manager. Managers need smartly-designed tools to perform well. TimeWorksExpress will help your manager efficiently run your business and your staff, both of which are equally important.

Franchise Shift Scheduling

Franchise shift scheduling can get complicated. Many businesses need multiple part-time shifts of varying lengths. Spreadsheets don’t cut it anymore. TimeWorksExpress can handle complex team scheduling with employee shift drag-and-drop and schedule templates.

ApplicantStack and TimeWorksExpress

You don’t need to reinvent the wheel or spend hours researching software. ApplicantStack and TimeWorksExpress will help you find quality, experienced employees for your team and manage them efficiently going forward. (Click the links to try either product for free.)

Franchise experts know this is the key to recouping your investment and achieving long-term profitability.

New Business Owner? Avoid 3 Hiring Mistakes That Can Doom Your Startup

New Business Owner? Avoid 3 Hiring Mistakes That Can Doom Your Startup

Recruiting professionals understand how critical it is to avoid hiring mistakes. Especially right after launching your business.

Assembling a capable team can mean the difference between success and failure. Your new hires create critical foundational processes. You need employees with the skills, experience, and ideas to execute your vision. Your startup team will mentor future employees. They shape your company culture—for good or ill.

Clearly, you’ve got to avoid mistakes beginning with the first hire. Unfortunately, new business owners are tripped up again and again by common hiring pitfalls.

If you are a new business owner, follow our expertise to avoid these mistakes.

Mistake #1: Not Having A Structured Hiring Process

We get it. It may seem unnecessary to create a process at first. You only need to fill a couple of positions, right? You’re busy getting your company going. Who has time to outline a recruitment process?

You hope your business grows rapidly. If you are fortunate and that happens, you aren’t going to have any more time down the road.

A lack of process becomes the de facto norm. It contributes to a haphazard, disorganized company culture. Most importantly, it won’t be effective in finding the employees you need.

Model a process after established companies 50 times your size. That’s what you’re aiming for, right? Begin with the end in mind.

The Solution: ApplicantStack

ApplicantStack applicant tracking system (ATS) helps entrepreneurs avoid newbie hiring mistakes. It is designed for both recruiting professionals and new business owners. It doesn’t matter if you’ve never used hiring software before. In fact, it doesn’t matter if you’ve never used any type of business software before. The tools and interface are straightforward and intuitive. And we provide excellent support.

How To Hire Your Next Employee

Our How To Hire Your Next Employee Series shows you how to set up a hiring process. Then we walk you through each step. Our series explains the ‘whys’ and the ‘hows’ of recruiting.

It’s critical to start out with the best business software. When it comes to applicant tracking systems, you can’t do better than ApplicantStack. It will help you incorporate recruiting best practices from your first hire. It will grow with your workforce—from one employee to hundreds.

ApplicantStack is affordable and fits any budget. Investing in the top ATS is the smartest thing you can do when launching your company.

Mistake #2 Hiring Bias

Our brains are wired to seek people like ourselves. Though we don’t realize it, our brains are saving time—they don’t have to process as much information.

When we meet a job candidate we identify with—background, ethnicity, age group, personality traits, values—we feel at ease. We subconsciously assume there are more commonalities as well.

Legal issues aside, if you don’t actively combat this phenomenon, you can make many bad hires.

Have you ever noticed that successful partnerships are often comprised of two extremely different people? For example, one might be a persuasive salesperson and face of the company. The other might be a behind-the-scenes tactical thinker.

You don’t need a team of people who are exactly like you. In fact, you need people who have strengths you don’t possess. Maybe organization isn’t your strong suit. If you are looking for an administrative assistant or office manager, organization skills are critical.

The Solution: ApplicantStack Hiring Guidance

Our knowledge base is full of valuable guidance. Review our blog posts on hiring bias. The first step in mitigating bias is to understand it. Then you can use tools in ApplicantStack for the specific purpose of preventing bias. These include structured interview scripts and hiding EEOC data in questionnaires.

Types of Unconscious Bias in Hiring
6 Tips for Avoiding Hiring Bias

Mistake #3: Weak Job Descriptions

It’s common to focus on the skills and experience you’re looking for in a job candidate. This is important. But you can’t ignore the other part of the description: outlining exactly what the position entails. This is just as critical.

New employers don’t always understand job roles. Or they gloss over the negatives in the hopes of attracting more applicants. This is counterproductive. If the candidate doesn’t understand the nature of the position, they are more likely to quit when they realize the job wasn’t what they expected. You might think your awesome team will make up for any initial misconceptions. Don’t count on it.

Some entrepreneurs need to fill positions that haven’t yet been defined. Or they need someone to pitch in wherever they are needed. Be upfront about this. You want to target candidates who value this type of unpredictable, highly varied work. Some people are excited about shaping a new position. Look for applicants who have helped build companies from the ground up.

The Solution: How To Hire Your Next Employee Series: Job Descriptions

You aren’t the first new business owner to write a job description. Best practices are well-established and universally accepted. They have proven their worth. Our post on how to create a job description contains a step-by-step guide.

Take as much time as you need to write detailed, exhaustive job descriptions. It may take several paragraphs and many drafts to get it right. If you need to modify it, that’s easy. Your job description template is stored in ApplicantStack. You won’t have to start from scratch.

ApplicantStack Will Help You Recruit An Outstanding Team

Our recruiting expertise and smartly-designed hiring software is your formula for success. On behalf of the recruiting professionals at ApplicantStack, we wish you success with your new company.

Identify Your Wish List When Evaluating ATS Tools

Identify Your Wish List When Evaluating ATS Tools

There are plenty of sophisticated hiring and onboarding platforms. If you are shopping for an applicant tracking system (ATS), it’s helpful to identify which ATS tools are important to your company.

Here are 6 ATS tools to consider.

1. Pre-Screening Questionnaires

Improving time-to-hire is only possible if you automate repetitive hiring tasks. Pre-screening questionnaires perform first-level filtering with knockout questions. Knockout questions eliminate unqualified candidates before anyone on your hiring team spends time reviewing an application.

Pre-screening questionnaires filter out hundreds of applicants. You are left with a manageable pool of qualified candidates. Then your hiring team can concentrate on the candidates that matter.

2. Scheduling ATS Tools

A hiring process that is humming along can slow to a crawl when it’s time to schedule interviews. ATSs that integrate with widely-used calendars such as Google Calendar and Microsoft Office 365 eliminate this slowdown. Applicants are already using these tools, so scheduling with them comes naturally.

This is how it works: your interviewing team indicates their availability before applicants choose a time slot. You email a calendar link to the applicant. The applicant opens the calendar and chooses a pre-approved time.

3. Bias Minimization ATS Tools

Recruiting and hiring an inclusive team helps your business succeed. Inherent bias (both conscious and unconscious) shrinks your applicant pool. This, in turn, can screen out the most qualified candidates.

Your ATS can help you prevent or minimize several types of bias. The first way an ATS minimizes bias is by allowing you to create a structured hiring process.

The pre-screening questionnaires discussed previously filter based on qualifications, not snap judgments or ‘gut feelings.’ Keep in mind that you have to write the questions carefully as well.

Additional bias minimization tools include structured interviews and blind resume review.

4. Advance Auto-Emails + Texting

Most ATS have email templates. Actions such as hiring stage changes that trigger auto-emails increase efficiency. Many recruiters are using texting as well. Do you want to incorporate recruitment texting as an additional communications channel? It is most effective when done from the recruiting platform. The software keeps a history of conversations that would otherwise exist on personal mobile phones. Multiple people on your hiring team can text from the same number, preventing confusion on the part of the applicant.

5. Video Interviewing

Video interviewing brings a host of advantages. You can interview out-of-area applicants easily. Decision makers located away from the main office (or traveling) can participate in the interview from wherever they are working. Members of your hiring team can review recordings of the interview as many times as needed. And there are significant costs savings as well.

6. Document E-Sign

HR is a document-intensive department. When applicants and new hires can sign forms online, you can process them much faster. Electronic copies are automatically stored and can be accessed with a quick search. Did you know that 5% of paper documents get lost?

There are environmental benefits to electronic documents as well. You decrease your company’s carbon footprint by using less paper.

Last but not least is the cost savings. When you account for paper, copying, and administrative expenses, it costs up to $25,000 to fill a filing cabinet. (Source: LinkedIn)

Free Trials Let You Test ATS Tools

When you are shopping for ATSs, take advantage of free trials. They allow you to test drive the software before you buy. We offer a free trial of ApplicantStack so you can experiment with the most popular ATS tools. Our software helps you source, qualify, and hire quality candidates while saving time and money.

Security Recruiting: Finding Top Notch Employees For Your Agency

Security Recruiting: Finding Top Notch Employees For Your Agency

If you are the hiring manager for an agency, you understand the importance of security recruiting. In the security industry, you can’t put a client on hold because you are short-handed. Staying fully staffed is critical. Just as importantly, your agents need the right hard and soft skills.

But the security industry—like most others—is struggling in this era of low unemployment. Security agencies compete for what seems like an ever-shrinking talent pool.

Top 3 Recruiting Tactics For Security

Financial success depends on recruiting and retaining good employees.

Here are proven tips for hiring qualified employees for your security agency.

  1. Use an applicant tracking system (ATS) to automate hiring processes
  2. Create accurate, comprehensive job descriptions
  3. Use screening questionnaires to eliminate unqualified candidates

ApplicantStack Applicant Tracking Software

Profitable security agencies use the right technology for all aspects of business management. To win the hiring game in security, you need current generation software. It gives you speed, flexibility, and keeps hiring costs as low as possible. ApplicantStack is an ATS that helps security owners find exceptional employees. The HR professionals at ApplicantStack are keenly aware of the recruiting hurdles for security businesses.

ATS vs. Spreadsheets

It’s a common misconception that spreadsheets are just as effective. When it comes to recruiting, ATSs are leagues ahead. For hiring processes, spreadsheets are scarcely better that paper-based methods.

Attracting Millennials and Gen Z

The first generation that grew up using apps has become the largest employee demographic. ApplicantStack is especially effective for attracting millennials.

Let’s dive deeper into our top tips.

1. Use an ATS to Automate Hiring

An ATS helps you hire quickly and strategically by:

  1. Writing and managing job descriptions
  2. Posting jobs to job boards, social media sites, careers pages
  3. Creating and administering applications and questionnaires
  4. Applying scoring criteria and filtering applicants
  5. Sharing feedback with hiring team members
  6. Tracking process workflows with task assignments and reminders
  7. Creating and managing structured interviewing scripts
  8. Scheduling in person and video interviews
  9. Candidate communications—emails, texts, phone calls

Your ATS compiles an applicant database without copious data entry on your part. It parses contact info from resumes and applications and stores digital copies of resumes. Plus, it maintains a history of interactions (applications, emails, questionnaires, interviews, reference checks, etc.). Collaboration has never been easier.

Some ATS’ integrate with background check services, video interviewing platforms, onboarding software, and other types of business services/software.

2. Write Accurate, Comprehensive Job Descriptions

It’s expensive to hire an employee. You take a financial hit when a new hire quits after two weeks. The most common reason for quitting is because they didn’t understand what the job entailed.

A comprehensive job description is highly detailed. It includes the required certification(s) and experience. It describes exactly what the employee will do in typical shift. It includes the necessary soft skills that will help an employee succeed.

There is no ‘typical’ job in security. Because job roles and work environments vary widely, highly-detailed descriptions are key. Some employees expect hours of solitude. Others want to actively interact with others at the location. Go into more detail than you think is necessary. This will save you time and frustration.

3. Use Screening Questionnaires to Eliminate Unqualified Candidates

An ATS can filter out unqualified security candidates before you set eyes on a resume. This saves so much time, first-time ATS users are blown away.

You create a custom questionnaire for each job description. When the applicant clicks on your job posting (on a job board, social media site, or your careers page), they are presented with the questionnaire. It includes knockout questions that eliminate candidates without the necessary experience. Regardless of your job requirements, you can do a first-pass screening automatically in your ATS.

ApplicantStack For Security Recruiting

Using these methods, you can efficiently advertise jobs, organize applicants, and isolate a pool of top candidates. Then you can concentrate your time on the most qualified applicants.

7 Brilliant Reasons to Automate Recruiting

7 Brilliant Reasons to Automate Recruiting

Today’s post explores a fundamental issue in the recruiting industry: why you should automate recruiting.

Do you work as a hiring manager? HR director? Small business owner? It you are using paper-based recruiting processes, this post is for you.

Let’s discuss why you should automate recruiting.

Why Automate Recruiting?

  1. Process applicants more quickly and efficiently
  2. Create more effective screening materials
  3. Manage multiple job openings simultaneously
  4. Collaborate more easily with your hiring team members
  5. Engage with millennials and younger job candidates
  6. Reduce hiring expenses
  7. Stop duplicating work among your team

How Do You Automate Recruiting?

An applicant tracking system (ATS) is a type of HR software that automates hiring processes.

ATS software is similar to a customer relationship management (CRM) system. It allows you to track and manage applications, candidate interactions, online job postings, and team communication.

  • Collect and track hundreds of applications and resumes
  • Establish a central database of current and former applicants (talent pipeline)
  • Create branded templates for job descriptions, questionnaires, emails
  • Post to your favorite job boards with a single signon
  • Track applicants through each hiring stage
  • Changing an applicant’s stage triggers actions (i.e. emails, background checks, etc)
  • Applicants complete pre-screening questionnaires and schedule interviews with a self-service interface
  • Team members access cloud-based ATS’ from any mobile device—manage recruiting anytime, anywhere

Streamline Interview Scheduling

Scheduling technology simplifies interviews. Your team members mark their availability on a shared calendar. The ATS candidate interface presents applicants with pre-approved interview time slots.

This saves so much time you’ll kick yourself for not doing it sooner.

It also shows your company’s commitment to technology-driven efficiency and convenience. Millennials make up the largest employee demographic. Gen Z-ers are coming of age and entering the workforce. Both groups engage using digital tools. You simply can’t attract these potential employees without automated recruiting software.

Mobile Recruiting

Recruit from anywhere using mobile apps. See your ATS dashboard on any connected device. How are your job postings performing? Which applicants have completed screening questionnaires? Who’s interviewing tomorrow?

You have all that in your pocket. Around-the-clock. Recruiting superstars use mobile tools. You can too.

The Power of Pre-Screening

You post the job. Then you gather applications and resumes. Now the tedious, time-intensive pre-screening work begins. The pre-screening stage is a slowdown for many recruiting teams. If any recruiting task has been screaming for automation, this is the one.

You can pre-screen when a candidate applies with a custom application. Or email a questionnaire shortly afterwards. Video screening is also a brilliant recruiting innovation. With a pre-recorded video interview, the job applicant records a video of themselves answering screening questions. They can do it at their convenience—the software handles it. You can see your applicants before you invite them to schedule an in-person interview.

Automated pre-screening reliably shortens time-to-hire. It also helps you find higher quality employees faster by isolating top candidates.

Branded Recruitment Marketing

ATS’ let you brand your recruitment marketing. Job postings, applications, and candidate emails blend seamlessly with all of your marketing.

This helps your company present a cohesive image to applicants, customers, employees—and investors. This provides an important competitive edge. Especially for companies in industries with a low ATS adoption rate.

Establish Talent Pipelines

Today’s hiring challenges call for multiple recruiting techniques. One of these is creating and continually expanding a talent pipeline. An ATS collects and tracks applicants for your current job openings. Plus, it retains all applicants’ pertinent info in your database. This is critical for meeting long-term staffing needs.

Forward-thinking companies nurture applicant relationships in their talent pipeline. In the same way CRM systems help you connect with customers, ATS’ allow you to share relevant content as often as you like.

Automate Recruiting With ApplicantStack

ApplicantStack recruiting software automates every aspect of your hiring operations. It was designed by HR professionals for HR professionals. ApplicantStack is cloud-based, so you and your team can access it on any connected device. We handle the updates and rigorous data security protocols.

You can start using ApplicantStack today. Setup is quick and intuitive. But don’t let ease-of-use imply low-level functionality. ApplicantStack is a full-service applicant tracking system for companies of any size.

How To Hire Your Next Employee Series: The Applicant Journey

How To Hire Your Next Employee Series: The Applicant Journey

Welcome to our How To Hire Your Next Employee Series. Whether you are a new or veteran hiring manager, our series can help you improve your recruiting processes. In so doing, you will find employees faster. And it will cost you less.

The Applicant Journey

In today’s post, we describe the process from the applicant’s point of view. This is called the applicant, or candidate, journey. Unfortunately, the applicant journey doesn’t always receive the attention it deserves. Yet the ApplicantStack candidate interface is key to our success. That means it’s key to your success as well.

ApplicantStack creates an exceptional applicant journey. Your company deserves nothing less.

Branded Recruitment Marketing

With ApplicantStack, you can brand your recruitment marketing. Or use our default layouts. In this article we’ll show you examples of both.

The Applicant Moves Through Stages Along The Applicant Journey

Before we continue, I want to remind you about applicant stages. It’s important to understand them.

A stage refers to one specific step in the hiring process. For example, an applicant could be in the interview stage. Or they could be in the manager review stage.

As you move an applicant through the hiring process, you change their stage in the system. Stage changes can trigger actions. For example, if you change an applicant’s stage to Do Not Pursue, you can cause the system to send a ‘Thank you for applying but you’re not a fit for the position’ email. You create a template for the email and even personalize it with merge fields. ApplicantStack will insert the applicant’s name.

As we talk about each point of contact between the applicant and your company, keep in mind that you can tie the applicant’s stage to auto communications.

The Applicant Sees Your Job Posting

Your job posting is the first point of contact in the applicant journey. Candidates can find your job posting on your chosen job boards (such as Indeed, Google, JuJu, CareerBuilder, Monster, etc.), social media sites, or your careers page.

Here are ApplicantStack job postings on Indeed. See the listing for the SwipeClock jobs:

 

ApplicantStack applicant journey

 

Candidates look at these sites for jobs. Your ApplicantStack job postings start engaging candidates immediately. With branded postings, the applicant meets your employer brand at the first point of contact. Branded postings reflect the look and feel of the client’s website.

Application

When the candidate sees your posting, they click a link which takes them to your application. (An application is called a ‘Questionnaire’ in the ApplicantStack system.)

Here is a questionnaire created in ApplicantStack:

 

How to Hire Your Perfect Next Employee

Notice how easy it is to upload a resume. Applicants can use Dropbox or Google Drive. ApplicantStack makes everything easy and natural.

ApplicantStack has flexible settings to fit your ideal candidate. You can set the resume upload to allow the applicant to write a cover letter. If that isn’t customary in your industry, leave that turned off.

ApplicantStack Eliminates Redundant Processes

When the applicant uploads their resume, ApplicantStack parses some of the contact information. The applicant won’t have to reenter all of their contact information going forward.

Repeating tasks unnecessarily is frustrating for everyone. It’s especially frustrating for a job candidate who is in the process of applying for jobs at multiple companies.

Reentering contact info again and again wastes their time. And it makes your company seem twenty years behind the technological curve.

Personalized Candidate Emails

When the candidate fills out the application, they immediately receive a personalized email that confirms you received their application. If they are a good fit, you can reach out to them immediately.

The applicant never wonders ‘Did they get my application and resume?’ They see that your company is prompt and professional. You respect their time. You appreciate their interest in your company.

Candidate Screening

In ApplicantStack, you can use questionnaires for pre-screening. Screening questionnaires can play a role in a great applicant journey.

Here is a screening questionnaire:

Screening Questionnaires

Pre-screening questionnaires with knockout questions help eliminate unqualified candidates. This is how a questionnaire with knockout questions works:

You create a screening questionnaire with knockout questions. The knockout questions will depend on the job description.

The candidate completes the questionnaire. If they aren’t qualified, the knockout questions will filter them out.

You won’t waste any more of their time. If a candidate is eliminated, you can program ApplicantStack to send a ‘Thank you for applying but you aren’t a fit for the position’ email. You create an email template and ApplicantStack will use merge fields to enter the necessary information. (As mentioned previously, all candidates receive a ‘We have received your application,’ email immediately after applying.’)

If they pass the pre-screen questionnaire, the system presents the more extensive questionnaire.

If you want your applicants to receive the full questionnaire initially, you can program it that way. You understand the recruiting standards of your industry and company type. The job position also influences how you want to craft the process for your applicant.

You customize ApplicantStack to create an applicant journey that’s most effective for your hiring pool.

No-Hassle Reference Checks

In your questionnaire, you can ask for references. Your applicant will enter them when they apply. ApplicantStack saves them in the candidate profile. If the applicant passes the pre-screening and interviews, you can move them to the ‘Reference Check’ stage. When this happens, ApplicantStack will automatically email the references. This is called a Questionnaire Action in ApplicantStack.

This saves your applicant the trouble of re-entering their references. And you won’t have to ask them for their references again or find them on their resume. It keeps the process moving and eliminates a common bottleneck.

Interview Scheduling Reinvented

If the candidate passes the questionnaire screening, they are invited to schedule an interview. ApplicantStack interview self-scheduling is a game changer. ApplicantStack integrates with Google and Office365 for interview scheduling. Because of the integration, any non-available time slots will be hidden from the applicant.

 

How to Hire Your Perfect Next Employee

 

Let’s discuss this in detail.

Decide how many members of your team need to be in the interview. For this example, let’s say three team members need to be there.

ApplicantStack will pull information from Google Calendar or Office365 for each member of the interview team.

Let’s suppose there are four specific time slots where all interviewers are available. The applicant is only presented with these time slots. The applicant can choose the most convenient time slot.

Let’s suppose there is only one time slot for which all hiring members are available. If this is the case, ApplicantStack presents the applicant with one interview time.

Your Applicant Won’t Be Frustrated With Scheduling Hassles

Interview scheduling is a hiring process bottleneck for many companies. With slowdowns, you run the risk of abandoned applications. Interview self-scheduling keeps the process on track.

Job Offer

When the background and reference checks are complete, it’s time to offer the job. Here is an offer letter email:

 

How to Hire Your Perfect Next Employee

Notice the electronic signature. The applicant can sign and accept the offer immediately.

ApplicantStack ensures that you never lose an applicant because they are confused. ApplicantStack is always ready for each stage change. Candidates advance through hiring stages as quickly as your team chooses to process them. You will never have a slowdown because of the ApplicantStack platform. Your hiring team, the applicant, and their references control the timeline.

ApplicantStack can send hiring team members task reminders. Task reminders help your hiring team support a fluid, timely applicant journey.

ApplicantStack Reports

By running reports in ApplicantStack, you can identify bottlenecks in your hiring process. This allows you to continually refine your process and keep improving your company’s applicant journey.

How To Hire Your Next Employee

We hope you’ve found our How To Hire Your Next Employee Series helpful. Here are the links to the posts on each specific step in the process.

We also have a comprehensive whitepaper, handy infographic, and hiring checklist.