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What is an Applicant Tracking System (ATS)?

An Applicant Tracking System (ATS) is a software application that helps an organization manage and automate their recruitment process. Applicant Tracking Systems can be used by any organization that recruits permanent or temporary staff, including:

  • Independent recruiters
  • Staffing agencies
  • Executive search firms
  • Large enterprises
  • Small and mid-size businesses (SMB)

For large enterprises and SMB, an applicant tracking system is typically implemented and managed by the Human Resource (HR) group, but for small companies without a HR function the system can be managed directly by hiring managers.

Typical functions of an Applicant Tracking System

Applicant Tracking Systems typically contain the following functions.

  • Creating job requisition
  • Job board posting
  • Online application
  • Applicant screening
  • Applicant scoring and knock-out
  • Workflow automation
  • Resume search
  • Self identification / EEO tracking and reporting
  • Standard and ad-hoc Reporting

Trends in Applicant Tracking Systems

Historically, Applicant Tracking Systems have been expensive to purchase and implement, due to licensing, customization and management costs. As a result, they were mainly used by large recruiting firms and large enterprises. However, recent trends have made Applicant Tracking Systems more attractive to smaller recruiters and small and mid-size businesses.

Many systems are now offered using the Software-as-a-Service (SaaS) model with a low, recurring subscription fee rather than a large upfront license fee. This allows organizations to implement a system without making a major commitment to a product. Also, Applicant Tracking Systems have become more configurable, allowing users to self-implement their systems using internal resources, rather than incurring vendor customization charges.

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